Citizens' inclusive and accessible urban mobility solutions

The development of big data technologies and the digitalisation of public transport systems have been on the rise with the aim of improving innovative mobility solutions. However, certain groups have been left behind for different reasons including lack of knowledge, skills, resources, and interest to accessing these technologies. In order to bridge the digital gap of the older citizens (+65) and their use of digital mobility services, the Workshop on New Mobility Concepts hosted on 5 July 2022 in Vitoria-Gasteiz (Spain) saw the participation of twenty-eight older residents. This workshop aimed at identifying the needs of users and finding ways to improve public transport systems and digital solutions for their city.

During the workshop, participants collaborated in various co-creation activities with the aim of reflecting on new digital mobility technologies in order to work on different ideas based on the mobility needs. The participants came up with a set of specific recommendations after the activities. For instance, having a stable, coordinated, and connected public transport framework; reinforcing awareness raising and training of handling new mobility technologies; and aligning and articulating the offer of services (e.g., unifying applications and payments systems). The event saw the active participation of the Centre for Environmental Studies (CEA) as well as TECNALIA.

Read the full press release here….